Job Description

Job Description

Job Description

About Branch

Branch is shaking up the $46B office furniture industry to create work experiences for the 21st century: easy, flexible and smart so you can sit down (or stand) and get to work.

We're based in NYC and backed by the investors behind household brands and products like Peloton, Feastables, Eight Sleep, Caraway and Venmo. We’re an ambitious group of problem solvers innovating across design, software, health and logistics, and we’re looking for entrepreneurial teammates who like a challenge.

The Role

We are looking for a talented developer with deep experience within the Shopify ecosystem—with a strong preference for candidates based in NYC, Toronto or San Francisco, though remote within the North American EST time zone is OK for the right candidate—to help Branch craft an engaging and performant ecommerce experience that delights our customers and boosts conversion and order value. 

This is a unique role within Shopify development: you’ll blend strategic product management with hands-on software development to create digital commerce experiences that drive our growth across both enterprise and DTC segments. If you’re a developer who wants to lean into product management, and combine technical fluency with intellectual curiosity, exceptional communication skills, a sense for design and deep user empathy, this might be the perfect role for you.

Your time will be split between two core responsibilities. Approximately 2/3 of your role will focus on product management: defining strategy, creating roadmaps, prioritizing features, and collaborating with stakeholders. The remaining 1/3 will be dedicated to development: hands-on coding to implement key features, contributing directly to our codebase, and participating in QA and technical execution.

The ideal candidate brings a background in product, growth, or product analytics at a high-growth ecommerce startup or premier agency, combined with the software development skills to bring ideas to life. You have experience working alongside designers and developers to launch best-in-class ecommerce experiences that directly impact key metrics (CVR, AOV, RPV, etc). You've got a keen eye for edge cases in spec development, bring data-driven rigor to measuring success, apply business intuition to work cross-functionally and prioritize our roadmap, and have strong technical skills to collaborate closely with internal and external developers.

You’ll contribute within every area of our software development process, from costing features and recommending architecture to version control, defining and maintaining code standards and producing crisp documentation.

At Branch, we have an opportunity to match customers with products that can make a major impact on their health and productivity. For the right candidate, this position offers unparalleled ownership and impact across our entire digital ecosystem.

In your first 90 days, you’ll:

• Take complete ownership of our digital product roadmap and backlog
• Refine our sprint planning process to identify the highest leverage opportunities
• Assess our existing site experience and prioritize opportunities for improvement
• Take ownership of new features and experiences currently in flight
• Personally develop and ship new features to implement our collective vision
• Establish accurate development cost estimates for prioritization decisions

Day To Day

• Own the ecommerce roadmap for Branch, including sprint management and prioritization of new digital features, writing clear specs, and working with design, development and growth stakeholders to guide new features from spec to shipped.
• Validate complex project requirements and provide technical feasibility assessments.
• Be accountable for primary transactional metrics like AOV, CVR and revenue per visit (RPV), along with secondary metrics that inform these metrics (site speed).
• Collaborate with growth, customer success and sales teams to collect user feedback and qualitative insights; dig into GA to find quantitative insights; put the pieces together to rigorously develop and prioritize feature ideas that will move the needle.
• When the time is right, roll up your sleeves and ship code directly: contribute to all aspects of the development lifecycle, including technical analysis, architecture, design, programming, deployment, and maintenance.
• Convert Figma files into fully functioning eCommerce features.
• Follow style guides with a keen sense of design, typography and attention to detail.
• Optimize code for reusability, maximum speed, and scalability.
• Develop code standards to ensure consistency across ecommerce experience.
• Manage and maintain code base, including troubleshooting errors or bugs. 
• Support thorough QA testing including cross-browser/platform compatibility with a design point of view in mind. 

What We’re Looking For

• Exceptional knowledge of Shopify Plus and the Shopify ecosystem
• Strong proficiency with Liquid, HTML5+, CSS3+ (SCSS), JavaScript ES6+ 
• Experience with modern frameworks (Node.js, Command Line, GraphQL, and TypeScript, React, Vue)
• Proficiency with versioning and data integration: Git version control, REST API
• Ability to create responsive front end layouts with thoughtful interaction
• Demonstrated experience with site speed and web performance best practices 
• Experience costing complex projects and validating technical specifications
• Superlative attention to detail, from nailing responsive design to commenting code
• Love learning and applying new technologies, including automation tools when suitable to the task
• Strong project management: nothing drops off your to-do list, stakeholders are always informed, and you’re a master of coordinating stakeholders to get a project done
• Experience managing a sprint planning process and/or owning a product roadmap
• Data-driven, analytical approach to planning: you use data to inform the digital product roadmap and sprint prioritization
• Passion for defining process, systems and documentation: you make genius repeatable
• Superlative attention to every detail, from spec to QA; no use case or interaction escapes your eye 
• Strong bias for action and a thirst to learn
• Exceptional written and verbal communication

Bonus Points

• Experience with back-end technologies and building apps within the Shopify ecosystem
• An interest in mobile app development
• Experience building with no-code tools (Zapier, Airtable, Retool)
• Passion for visual and interaction design
• A love for furniture, productivity or the built environment

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