Job Description

Job Description

Job Description

Hourly Compensation: $16.66/hr

Plus service charge added to all checks.

BENEFITS

• This position is eligible for:
  • Overtime
  • The banquet service charge
  • PTO/Sick Time

WHY THE RENAISSANCE SEATTLE HOTEL?

Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER . If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!

Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Banquet Captain, Banquet Manager, Director of Beverage & Food? We’ll support you all the way.

ABOUT OUR MANAGEMENT COMPANY

• The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come
• Ownership is also the management company – No red tape
• The company values longevity – half of our team has been with us 5+ years

ABOUT OUR HOTEL

• 4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting space
• Stable operation – hotel has never been sold
• Never closed during the pandemic even though about 30 other hotels in Seattle were closed for more than 1 year
• Although we had to lay-off 90% of our staff at the beginning of the pandemic, we brought the majority of them back. Our people are very loyal to the hotel & were waiting for our call to return
• Hotel review rating on Marriott website is higher than other Seattle Marriott full-service sister hotels including W-Hotel, Westin, Marriott, Sheraton

JOB SUMMARY

We are seeking an On-Call Banquet Server to provide our banquet guests with friendly and professional food and beverage services in a timely manner. The successful On-Call Banquet Servers are relationship builders, continually thiking of creative ways to provide service to our guests. This position reports to the Banquet Manager, and the primary responsibilities are listed below, to include and are not limited to the following:

• Prepare coffee breaks, carts and stations with appropriate supplies
• Organize tables, action stations, buffets, and carts for service
• Communicate any additional meal requirements or special requests to the kitchen
• Ensure courses are properly cleared and crumbed in a timely fashion
• Manage the presentation of tableware so that it is accessible for the guests
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Promote guest relations by greeting the guest warmly, engaging the guest in conversation, and using the guest's name whenever possible
• Serve food by stacking the food tray properly; handle the loaded food tray by using whole body to lift, and support the tray on hand while using shoulder to stabilize
• Clear the tables by assisting the service assistants and crumbing the chairs
• Follow proper dish room procedures by sorting glass, linen, silver and china in separate bins
• Complete all side work including filling all salt and pepper shakers, storing all condiments, cleaning section, and folding napkins for next shift
• Read, understanding and practicing hotel policies as outlined in the Employee Handbook
• Maintain a high level of professional attitude, behavior and ethics towards guests and co-workers
• Know and actively practice the hotel’s emergency procedures and loss prevention guidelines
• Make the guest feel welcome by maintaining a warm and professional attitude at all times. Provoke discovery with each guest
• Maintain positive employee relations in a supportive, team environment
• Actively practice safety procedures in the restaurant
• Communicate effectively with managers about needs and concerns

QUALIFICATIONS

• Minimum one-year experience in a full-service restaurant
• Previous banquet serving experience is a big plus
• Ability to be flexible in scheduling to meet operational needs
• Ability to lift at least 40 pounds or equivalent to a tray of eight to ten entrees over shoulder

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.

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